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Last Updated: August 8, 2026
Sly’s Computer Repair (“Sly’s Computer Repair,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request our services, submit a quote request, contact us, or otherwise interact with Sly’s Computer Repair.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
We may also automatically collect certain information when you visit our website, including:
We may use the information we collect to:
We will not use your personal information for purposes unrelated to our business operations without a reasonable basis or your consent when consent is required.
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and measure website performance.
Cookies may allow us or our service providers to recognize your browser and collect information about your interaction with our website.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.
Sly’s Computer Repair does not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you. These service providers may assist with things such as:
Service providers are expected to use information only for the purposes necessary to provide their services.
We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, customers, property, or the safety of others.
If you make a payment for our services, payment information may be processed by a third-party payment processor.
Sly’s Computer Repair does not intentionally retain complete credit or debit card numbers when payment processing is handled by a third-party payment provider. Payment information may be subject to the privacy policies and security practices of the applicable payment processor.
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
When you bring a computer, phone, storage device, or other electronic equipment to Sly’s Computer Repair, information contained on that device may be accessible to our technicians when necessary to diagnose, repair, troubleshoot, recover, or otherwise perform the requested service.
We will make reasonable efforts to respect the privacy of information contained on customer devices and access information only when reasonably necessary to perform the requested service.
Customers are responsible for maintaining appropriate backups of their important files and data unless a backup or data-recovery service has specifically been requested.
For data recovery, backup, transfer, or related services, we may temporarily handle or store customer files and data as necessary to perform the requested service.
We will make reasonable efforts to protect customer data during the service process. However, data recovery and storage services may involve risks, including the possibility of permanent data loss or hardware failure.
Customers should not provide information that they do not want accessed as part of a requested service.
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.
Our website and services are not intentionally directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or guardian involvement. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Some information may need to be retained when required for legitimate business purposes, legal obligations, accounting, fraud prevention, or dispute resolution.
To make a privacy-related request, please contact us using the information below.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our business.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Sly’s Computer Repair may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable requirements.
When changes are made, the updated “Last Updated” date at the top of this Privacy Policy will be changed. We encourage you to periodically review this page for updates.
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact:
Sly’s Computer Repair
San Antonio, Texas
Email: slyscomputerrepair210@gmail.com
Phone: 210-538-3101
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
© 2026 Sly’s Computer Repair. All Rights Reserved.
At Sly’s Computer Repair, we take the privacy and confidentiality of your personal information extremely seriously. During computer, laptop, storage device, phone, or other electronic repair services, our technicians make every reasonable effort to avoid accessing, viewing, or reviewing personal files and information that are not necessary to complete the requested service.
Our technicians do not intentionally browse through personal photos, videos, documents, emails, financial information, social media accounts, or other personal content while performing a repair. If access to a particular file or folder is necessary to diagnose or resolve a specific issue, we will limit access to the information reasonably necessary to perform that service.
For data transfer and backup services, our goal is to transfer your data—not to review your personal content.
When performing a data transfer or backup, we generally verify the amount of readable data (in GB) available on the source device and transfer the readable data to the designated destination. We do not routinely open or review individual personal files as part of a standard transfer or backup service.
Data that is corrupted, unreadable, encrypted, inaccessible, or otherwise unable to be transferred may not be included in the transfer. If additional recovery work is necessary, we will communicate with the customer before proceeding when reasonably possible.
Standard data-transfer and backup services are intended for the transfer of customer data and personal files. Installed software, applications, operating systems, and programs are not routinely transferred as part of a standard data-transfer service.
Software may be subject to licensing agreements, copyright protections, activation requirements, and other legal restrictions. Sly’s Computer Repair does not knowingly copy, distribute, or provide unauthorized copies of copyrighted software or circumvent software licensing or activation protections.
Customers are responsible for ensuring that they have the appropriate licenses and authorization for software they wish to reinstall or use on another device. When appropriate, we may assist customers with legitimate software reinstallation, licensing, activation, or manufacturer-provided transfer options.
Your trust is extremely important to us. We understand that your computer and devices may contain highly personal information, and we treat that information with respect.
Our technicians are there to repair your technology—not to look through your personal life.
We will make reasonable efforts to minimize unnecessary access to personal information and to access customer data only when it is necessary to provide the requested service.
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